Performance Analysis of the E-Government Website of the Ministry of Religious Affairs of Cirebon Regency Using the Cobit 5 Framework

Abstract

Information systems have a very important role in providing excellence in the business world and the world of government. Where the investment in information systems is getting bigger but does not support the achievement of the goals and strategies expected by the organization. For this reason, information technology governance is needed. COBIT 5 is one of the means to help organizations create optimal value in managing information technology governance so that organizations can finally achieve their vision and mission. COBIT 5 allows information technology to carry out overall governance and services, manage the business from end to end, be responsible for the entire area of information technology functions. The Ministry of Religious Affairs of Cirebon Regency realizes that to achieve its business goals, technology is needed that can support the running of the government process. Therefore, the use of information technology is very important for human resources. The research method carried out by the author is to conduct interviews and direct observations to disseminate questionnaires to the Ministry of Religion of Cirebon Regency with the aim of obtaining accurate information on the use of the website of the Ministry of Religion of Cirebon Regency. Based on the research that has been carried out by paying attention to 14 respondents to be a sample, the value of the use of the Cirebon Regency Ministry of Religion website emerges, namely the value of the IT process in each domain, namely in 5 cobit domains, all of which are assessed as a whole using the EDM domain, then the Cirebon Regency Ministry of Religion website is still at Level 1 (Performed Process), which already exists but has not been used optimally.